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Customer Service Representative WFH remote work from home

RemX The Workforce Experts

This is a Full-time position in Shreveport, LA posted July 16, 2021.

Job Description We are looking for friendly, positive, customer service representatives to answer INBOUND calls from prospective apartment hunters.

You will answer questions regarding square footage, pet policies, utility coverage, amenities, availability, rates, floor plans, maintenance, and scheduling tours.

This is not a sales position and your goal is just to provide friendly customer service.

This is a high volume call center 80-100 calls per day Can be calls, chats and texts All inbound calls, except for outbound calls to maintenance Requirements: This is a WORK FROM HOME position and you will use your own computer and monitor (a headset can be provided for you if needed).

Calls are taken over VOIP so you will also need high speed internet access.

One year of call center customer support experience needed.

REQUIRED COMPUTER SPECIFICATIONS: Intel 3 or higher, processor speed of 3.0GHz or faster, Windows 10, and 2.0GB of available physical memory.

Hours: 40 hour work week between 7am and 7pm Monday through Sunday Paid training starts 4/26 Interviews are conducted via zoom Company Description About RemX
– The professional staffing division of EmployBridge, America’s Leading Workforce Specialist: When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck.

Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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