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LSU Health New Orleans: Director Of It Infrastructure

LSU Health New Orleans

This is a Full-time position in New Orleans, LA posted April 30, 2021.

The incumbent serves as a director in Information Technology with responsibility for the leadership and management of multiple infrastructure teams for LSU Health New Orleans IT, including Server and Storage Administration, IT Support, Help Desk, Backups, and Audio Visual.

This position leads the initiative for IT Disaster Recovery planning and is a key contributor to the strategic planning effort for IT.

This position will also, at times, represent LSUHSC-NO on LSU and state-wide organizations on matters of technology.

This position reports to the Assistant Vice Chancellor for Information Technology and is a member of the departmental senior management team.The primary duties and responsibilities of this position include but are not limited to:* Provide overall leadership in planning, implementing, operating, and evaluating all facets of IT infrastructure.* Prioritize projects, review proposals and maintain/oversee project budgets.* Review and approve purchase requests.

Review alternatives to ensure cost and operational efficiency.* Attend technical planning meetings for IT infrastructure projects as well as projects from other areas.

Evaluate new technology and vendor product offerings needed for critical university operations such as servers and storage, Help Desk, Backups, PC Support, and Audio/Visual.* Work with the CIO and Directors on the IT Disaster Recovery (DR) strategy.

Responsible for DR planning, annual exercises, and ongoing maintenance of the DR plan.* Monitor the status of departmental compliance training and provide reporting on delinquent training.* Prepare and oversee the annual renewal of the Microsoft Premier Support contract.

Manage the use of the contract throughout the year and work with IT staff and Microsoft when necessary to facilitate resolution of open cases.

Meet with Microsoft regularly to review the status of the contract and discuss usage plans.* Provide upward communication for the Infrastructure groups to CIO and other IT directors as well as assure management priorities are communicated to group leads.Required Education* Bachelor of Science Degree.

Master’s Degrees in Computer Science or Engineering are preferred.Required Experience* 10 years of IT experience in a production 24×7 multi-site IT infrastructure environment.* 5 years of experience in project planning and management.The incumbent is expected to have the following skills:* Advanced interpersonal skills to engage and communicate effectively with peers, users, and various levels of leadership to achieve excellent partnership and results.* Ability to research IT projects and issues and present ideas in a succinct, business-friendly, and user-friendly language.* Demonstrated success as a leader with a successful record of accomplishment in an IT organization.* Microsoft Office Suite including Outlook, Word, Excel, Project and PowerPoint and Design Tools including Microsoft Visio.* Excellent organizational and project management skills, including the ability to plan, schedule, and carry out multiple projects at the same time to successful conclusion.* Knowledge of servers, storage, IT support, Help Desk/Service Desk, backups, and audio/visual concepts and terminology.* Basic knowledge of Networking and Telecommunications.Apply Here: https://lsuhsc.Peopleadmin.Com/postings/8305LSU Health Sciences Center is an Equal Opportunity Employer for females, minorities, individuals with disabilities and protected veterans.recblid 4cf20d4ck3bir14f41eqhi5r91k25y

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