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Senior Systems Administrator

TC Industries Of Canada Company

This is a Full-time position in Baton Rouge, LA posted May 9, 2021.

The Senior Systems Administrator will be responsible for systems architecture, design, administration, documentation, configuration, optimization, and troubleshooting.

Essential Duties and Responsibilities
Work effectively with employees at all levels of the organization, outside customers and vendors, including tolerance for schedule interruptions.

Researching, resolving and documenting complex technology and networking problems.

Independently produce and maintain technical documentation related to complex tasks and projects.

Maintaining an inventory of installed software, managing software licenses and creating policies and procedures for upgrades.

Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and set up on schedule.

Administer and provide technical expertise for Azure AD and Office 365 applications including Exchange, Teams, OneDrive, SharePoint, Office Web Apps, Power Apps, MS Forms, Project.

Analyzing and identifying trends in issue reporting and devising preventative solutions.

Mentoring junior technology professionals on hardware and software problem analysis and resolution.

Analyzing, troubleshooting, and resolving system hardware, software, and networking issues.

Microsoft server installation, build, rebuild, repair, recovery, and troubleshooting.

Installing operating system software, patches, and upgrades as well as configuring, optimizing, fine-tuning, and monitoring operating system software and servers.

Performing system backups and recovery.

All aspects of security, including intrusion detection, firewall administration and security scans.

Install, configure, administer, repair and diagnose various types of networking equipment such as switches, routers, firewalls, access points, and WIFI technology.

Fill-in for both junior level team members as the need arises.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To perform the job successfully, an individual should demonstrate the following competencies:
Technical Skills
– Strives to continuously build knowledge and skills; shares expertise with others.

Customer Service
– Responds promptly to customer needs.

Interpersonal Skills
– Maintains confidentiality.

Oral Communication
– Responds well to questions; participates in meetings.

Written Communication
– Presents numerical data effectively.

– Balances team and individual responsibilities; contributes to building a positive team spirit.

Quality Management
– Demonstrates accuracy and thoroughness.

Business Acumen
– Understands business implications of decisions; displays orientation to profitability.

Cost Consciousness
– Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.

– Promotes a harassment-free environment.

– Keeps commitments; works with integrity and ethically; upholds organizational values.

Organizational Support
– Follows policies and procedures.

– Exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.

– Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles.

– Prioritizes and plans work activities; uses time efficiently; organizes or schedules other people and their tasks.

– Reacts well under pressure; accepts responsibility for own actions; follows through on commitments.

– Monitors own work to ensure quality.

– Changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

– Keeps commitments; commits to long hours of work when necessary to reach goals
Education and/or Experience Associate degree in computer science or related field.

Two (2) additional years of similar and relevant experience may be substituted for this requirement

Minimum six years of relevant experience in the field

Language Skills Ability to read, analyze, and interpret general healthcare regulations.

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Reasoning Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills Experience in the installation, administration and troubleshooting of various OS, including Windows 10, Windows server 2012 or 2016, Linux, VMware, MS Hyper-V.

User support skills: on-site and remote, usage of service desk systems.

Hardware skills: Servers, LAN, Desktops, Printers, Networks switches, IP phones.

Networks skills: switches, routers, DNS, DHCP, VPN, Firewalls, connectivity, performance, troubleshooting, monitoring tools, including clouds, virtual and software defined networks.Systems and Applications: AD, user, and access management, e-mail systems (MS Exchange 2010
– 2016), SharePoint, Skype for business; MS teams, Office 365, file servers, various office applications and utilities.

Certificates, Licenses, RegistrationCCNA or MCSA (Preferred)

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand or walk; use hands to handle, or feel; reach with hands and arms, stoop, bend, kneel, and/or crouch.

The employee must frequently lift supplies and/or equipment and may be responsible for lifting, positioning, and/or transferring patients.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet to moderate.

The employee may be exposed to infectious or contagious diseases and a variety of electromechanical hazards.

The employee may also handle emergency and/or crisis situations.

The above job description is intended to describe the general nature and level of work being performed in the described position.

This document is not intended to be an exhaustive list of all position duties and skills required of the individual classified in this position.

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